FAQ - Frequently Asked Questions
What is a Free Subscription?
Simple Savings publishes the free e-newsletter "The Secrets to Saving Money in Australia". Each issue contains five to ten hints which will help you reduce some of your everyday expenses. Click here to view the newsletter archive.
Paid or Gold Membership
Paid or gold members have full access to over 8,500 tips in the Savings Vault 24 hours a day, 7 days a week.
What is the Savings Vault?
The Savings Vault is where we store all the really good information. You have to become a member to access the Savings Vault. The more members, the more time we can spend on it and the better the information will become. At the moment, there are over 8,500 snippets of information on how you can reduce your bills. Click here to learn more about the Savings Vault.
How can I pay for a membership
You can pay by cheque, money order or credit card. All the details are on the secure order form. Click here to order.
I can't see the order form.
If you are using an old browser or are on an intranet it is possible you can not see the secure order form. So we have added a second non-secure order which you can fax or mail to us. Click here to go to the printable, non-secure order form.
How do I get a refund of the membership?
If you have purchased a Savings Vault membership and you are not happy with it for any reason you have a full year to ask for your money back. Just email us and request a refund.
Do you cover everywhere in Australia or just Sydney?
The tips are relevant to people all over Australia. 80% of the hints are general and relevant to everyone in Australia. For example, the best value products from Coles, Woolworths (Safeway) and general tips such as how to avoid gearbox repairs. 20% of the hints are area specific, such as TAFE Student Restaurant locations in Victoria. It doesn't really matter where you live, you will still get excellent value for your money.
Contact Us
Please use this form for all your comments, questions, suggestions or to report technical problems.
If you prefer to email us directly, you can do so by clicking here. Please consider using the form. It helps us to manage our large volume of email, and therefore gives us more time to provide a better service.
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Other Details:
Post:
Simple Savings
PO Box 1777
Buderim QLD 4556
Australia
Fax:
In Australia: 02 9012 0288
International: +61 2 9012 0288