We recently decided to look for new lights for our home. I had done a lot of research on the Internet looking at styles and prices and came across a link to Beacon Lighting. The shop is situated in a back street of the Penrith Homemaker's Mega Centre - basically around the block from Harvey Norman (almost like the poor cousin, but what a fantastic surprise!). Everything was set out so well with spacious displays making it easy to compare different lighting options.
All stock was stacked under the displays so you could pick the items yourself, but because we had a large order, we chose to ask for assistance from the staff member who had welcomed us. The service was just fantastic! No question was deemed too silly and was answered with polite patience as I went back numerous times.
After selecting the lights we wanted, the staff member also got globes for each item and taped them to each box so as to avoid confusion for us. As a bonus there was a stocktake sale so we were on to a real winner!
We got a great price because I had seen online that they had some specials. Because we lived an hour away I was worried that if a light had a problem that I'd have a hike to get back to them, but they reassured me that I could ring a more local store and they would sort things out. I was so pleasantly surprised that some stores still provide this level of fabulous service!